Our Mortgage Broking business is based on the strong fundamentals of exceptional customer service. We strive to support our customers through the often daunting process of purchasing a property.
Cornerstone has a carefully integrated strategy to produce an overall outcome of excellent customer service and business success. These tools and techniques have resulted in strong customer satisfaction that has delivered significant repeat and referred business.
The fundamental purpose of our strategy is to deliver the kind of results our customers expect and we achieve this with a disciplined approach to both administrative processes and engagement. As a result, we have developed a reputation for consistency, quality and outstanding customer service, as demonstrated by our customer testimonials and the multiple number of awards the office has won.
The objective of our customer strategy is to create a “customer for life”.
As a permanent resident that had recently entered the country, my financing options were challenging but the Cornerstone team leaped over all obstacles to secure a great mortgage with awesome features at a very fair rate.
Stephen TThey have assisted us on our last two home loans and couldn’t recommend them highly enough. Will be utilising them again in future!
Karen BTracie is outstanding in aspects of friendliness and ensuring that I understood every step. Followed up with calls until my loan was completed.
Shane & JackieNot the first time that we have chosen to use Cornerstone & each time has been a positive experience. It is so good to have others who know exactly what they are doing to help guide you through the (sometimes frustrating) process of refinancing a loan.
Liz CCornerstone went above and beyond to get me a lower rate with NAB. Thank you to the cornerstone team. Definately a 5 star business.
Neil D